Privacy policy

Effective date: 8 March 2026

At Cheeky, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Personal information we collect

When you visit our website, we automatically collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies installed on your device

As you browse the site, we also collect information about the pages you view, the products you interact with, and how you interact with the website.

When you make a purchase or attempt to make a purchase, we collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely through Shopify and payment providers)

2. How we use your information

We use the information we collect to:

  • Process and fulfil orders
  • Communicate with customers
  • Screen orders for potential fraud
  • Improve our website and services
  • Provide marketing communications (if you opt in)

3. Sharing your personal information

We share your personal information with trusted third parties to help us operate our store, including:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping and delivery providers
  • Analytics providers (such as Google Analytics)

These providers only use your information to perform services on our behalf.

4. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. Cookies help us understand customer behaviour and improve our store.

You can disable cookies through your browser settings if you prefer.

5. Data retention

We retain your order information for our records unless you request that we delete it.

6. Your rights

Under Australian privacy law, you have the right to request access to the personal information we hold about you and to ask for corrections if necessary.

7. Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

8. Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: hello@shopcheeky.com.au